Wow, oh wow. I ordered customized bags, 100. To me, it was a lot of money since I sell to friends. I chose something with pics they all like. Wow, quality was awesome, email responses were super quick, very professional and they know english. I'm in usa and there were no issues. I highly recommend them. I will order from them again soon. Other vendors had way too high minimum order and tried to over charge on shipping. They gave me a great price and I'm happy with my order.